Tiledesk.

01 / OVERVIEW

A closer look

A chatbot and conversational workflow platform with an open-source edition. Design support flows and connect them to customer communication channels.

02 / WORKFLOW

A useful way to get started

A suggested workflow for this category. Check the provider for supported features.

1. 01

   Prepare accurate documentation and a clear escalation path.

2. 02

   Test common questions and difficult edge cases.

3. 03

   Review unresolved issues and keep the knowledge base up to date.